Privacy Policy

How we collect, use, and protect your personal information.

1. Introduction

Amber Multi UK Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Amber Multi UK Ltd is a company registered in England and Wales (Company No. 14017710). Our registered office is at 27 Old Gloucester Street, London, WC1N 3AX. We operate as the United Kingdom branch office of Amber Royal Multi Ltd, a multi-sector services group based in Nigeria.

We are registered with the UK Information Commissioner's Office (ICO) under registration number ZB573769.

This Privacy Policy is provided in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you contact us or request our services.
  • Business Information: Company name, job title, and business requirements relevant to our services.
  • Technical Data: IP address, browser type, operating system, and browsing behaviour on our website.
  • Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide requested services
  • Process transactions and manage our business relationship with you
  • Send relevant information about our services (with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have given us explicit consent to process your data.
  • Contract: Where processing is necessary to fulfil a contract with you.
  • Legitimate Interest: Where processing is necessary for our legitimate business interests.
  • Legal Obligation: Where we are required to process data by law.

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Amber Royal Multi Ltd, our parent company in Nigeria, where necessary to coordinate the delivery of group services or to support engagements involving both entities
  • Service providers who assist us in operating our website and delivering our services (bound by appropriate confidentiality and data protection obligations)
  • Professional advisers including lawyers, accountants, and auditors
  • Regulatory bodies, courts, and law enforcement when required by law

6. International Data Transfers

As the United Kingdom branch office of a Nigerian parent company, personal data may be transferred between Amber Multi UK Ltd in the United Kingdom and Amber Royal Multi Ltd in Nigeria where necessary to deliver coordinated multi-sector services.

Nigeria does not currently have an adequacy decision from the UK Government under the UK GDPR. Where personal data is transferred to Nigeria, we rely on appropriate safeguards under UK GDPR Articles 46 to 49, which may include the UK International Data Transfer Agreement (IDTA), Standard Contractual Clauses, or other lawful transfer mechanisms.

You may request information about the specific safeguards applied to a transfer relating to your personal data by contacting us using the details in Section 13 below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, we retain client data for 6 years after the end of our business relationship.

8. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at Info@ambermulti.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with UK data protection law. You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

9. Automated Decision-Making

We do not use your personal data for automated decision-making, including profiling, that produces legal or similarly significant effects on you. Any decisions affecting our engagements with you are made by people.

10. Cookies

Our website uses a small number of cookies and similar technologies. For full details of which cookies we use, why we use them, how long they last, and how to manage your preferences, please see our Cookie Policy.

11. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Amber Multi UK Ltd
27 Old Gloucester Street
London, WC1N 3AX
Email: Info@ambermulti.co.uk
Phone: +44 20 3769 1536

Last updated: May 2026